TERMS AND CONDITIONS

Updated 1 Jan 2019

AWC2019 Merchandise

Officiak Supplier
EW-Sport Ky

VAT: FI 09634843 

Address: PO Box 49 , 02231 Espoo Finland

Ordering

We welcome your order through our online store at https://www.awc2019shop.fi/
If you have any questions, please do not hesitate to contact us

via e-mail:  myynti ( a ) berra.fi

or by phone:

Monday - Friday 10.00-17.00 (Finnish time)

+358 500 753296

Delivery

We deliver items to Europe, countries in the EEA, North America, and Russia. We aim to dispatch orders within 72 hours of being placed. This does not include weekends and holidays, when we are closed, and of course all orders are subject to stock availability. Orders are sent by Finnish Mail Priority Delivery or Finnish Posti Parcel Connect . All shipments are registered using Posti’s item tracking system in Finland. Delivery costs are dependent upon the weight and size of your order, and the shipment method chosen. If any part of your order is out of stock, we will immediately notify you, giving you the expected delivery date. If for some unexpected reason we cannot deliver your order, we will immediately refund your payment.

Estimated delivery time and shipping costs

All delivery dates are estimates and we cannot guarantee specific deadlines. Note that these delivery estimates from counted from the time that they leave Finland.

Sweden:
3-6 working days. Closest pick up point to the recipient.                                              

                shipping cost 6,90 €
           

Estonia, Latvia, Lithuania:
3-6 working days. Closest pick up point to the recipient.

                 shipping cost 6,90 €

Denmark:
3-6 working days. Closest pick up point to the recipient.                                                

                  shipping cost 6,90 €

Germany:
3-6 working days. Postal Home Delivery.              

                    shipping cost 6,90 €

Austria, Belgium, Czech Republic, Netherlands, Poland:
4-9 working days. Postal Home Delivery.                      

0-2 kg                 9,90 €
2-5 kg 11,90 €
5-10 kg 13,90 €
10-15 kg 15,90 €
15-20 kg 16,90 €
20-25 kg 18,90 €
25-31 kg 19,90 €

Bulgaria, Hungary, Luxembourg, Portugal, Slovenia, Slovakia, Spain:
4-9 working days. Postal Home Delivery.                    

0-2 kg                12,90 €
2-5 kg 14,50 €
5-10 kg 15,90 €
10-15 kg 17,90 €
15-20 kg 19,90 €
20-25 kg 21,90 €
25-31 kg 23,90 €

United Kingdom, Cyprus, France, Greece, Ireland, Italy, Malta, Romania:
3-9 working days. Postal Home Delivery.                                        

0-5 kg                19,90 €
5-10 kg 24,90 €
10-20 kg 29,90 €
20-30 kg 34,90 €

Iceland, Norway, Switzerland, United States, Canada, Russia, Ukraine:
4-9 working days, 6-14 working days /Russia, Ukraine
Postal Home Delivery.                                        

0-2 kg                25,90 €
2-5 kg 32,90 €
5-10 kg 43,90 €
10-15 kg 54,90 €
15-25 kg 59,90 €

Åland Island:
2-3 working days.                                                  

0-2 kg                6,90 €
2-5 kg 7,90 €
5-10 kg 9,90 €
10-20 kg 14,90 €
20-30 kg 19,90 €

Note that neither AWC2019 Merchandise shop FIN nor Posti is responsible for delivery delays due to customs inspections or other measures in the destination country.

Outward clearance service isn't  included in the price when shipping items to Iceland, Norway, and Switzerland.

Posti Priority Delivery

Priority parcels are transported with fast connections from Finland to the destination country. Items are primarily delivered directly to you, but in some countries items are delivered to a postal outlet for you to pick up. Note that packages cannot be delivered to post office boxes or Poste Restante addresses. Prices for items shipped to Iceland, Norway, and Switzerland include outward clearance service.

Posti Parcel Connect (with DHL and Bring)

Using this service, you can pick your order from a service point in your country. An SMS is sent to you when the parcel arrives. The package can be tracked using Posti’s item tracking system in Finland www.posti.fi/itemtracking, as well as the tracking systems of your local postal service, DHL and/or Bring.

Payment Methods

You are welcome to pay for your purchases online using most major credit or debit cards. You can select PayPal or Checkout Finland Oy as a payment method after entering your shipping and billing information.

After confirming your purchase, you will be taken to the PayPal or Checkout Finland Oy login page where you can enter your account and complete payment. If you do not have a PayPal, you create one quickly and safely from their login page and then add your credit card information.

AWC2019 Merchandise  never saves any information about your credit cards.

E-mails

We will send e-mail confirmation of order status, and may send marketing emails to let you know about new products and offers. You can choose to unsubscribe from marketing emails by clicking the link at the bottom of these e-mails. We will not disclose your e-mail address to any third parties.

Currency

Your credit card will be charged in euros. 

Returns Policy

You may send goods sold by https://www.awc2019shop.fi/  within 14 days of delivery for a full refund of the item price, excluding return postage 9,90 €. Please complete the return form (LINK) enclosed with your order so that we can find your details as quickly as possible. We do not refund the cost of the return postage unless the items sent were faulty or incorrect.

All returned items must be in the original condition and including all packaging or a refund cannot be processed.

We cannot accept returns of certain items, including:
? Any item not in its original condition, damaged, or missing parts.
? Any item that has been defaced or personalised.
? Items returned 14 days after delivery

Refunds will be issued upon receipt of the return. We will email you as soon as your item reaches us.

To ensure that the objects are received by us, we advise the use of a secure postage method that can be tracked. But since we are not responsible for return postage or the cost, this is of course your personal choice, and you are welcome to use the cheapest method available if you prefer.


If you have any further questions, do not hesitate to contact us and we will be happy to help.

Email: myynti ( a ) berra.fi

Telephone: +358 500 753 296
Monday - Friday 10:00 - 17:00 (Finnish time)